International Student and Staff Support Office (ISSSO) | Сибирский федеральный университет

International Student and Staff Support Office (ISSSO)

ISSSO was opened in 2016 with the main goal of creating a one-stop shop office for all international students, staff members and visitors.

e-mail: oska [at] sfu-kras [dot] ru
phone: +7 391 206-26-67
phone (WhatsApp, Viber, WeChat) + emergency calls: +7 902 966-13-60
address: pr. Svobodniy, 82A, room 2-27, Krasnoyarsk, 660041 Russia
Consultation Hours: Monday–Friday 9:30–16:30
Saturday and Sunday: emergency calls only


ISSSO renders following services:

  • Informational Support. Pre-arrival, post-arrival and ongoing orientations. Migration compliance orientations and language assistance (actual migration documentation is run by another office).
  • Adaptation Assistance and Emergency Services. Filling in documents, purchasing medical insurances, assisting students at banks, hospitals, police stations etc.

NB! Sometimes assistance is required even if a student\staff member does speak Russian language as visits to certain places (e.g. hospitals and police stations) could be highly stressful, overwhelming and causing anxiety or might require a legal representative.

  • Cultural programming:
    • Retaining and sharing one’s own culture
    • Exploring Russian culture
    • Engaging in university-wide student’s life activities
    • Engaging in city-wide activities
  • Discipline control on campus. Checking compliance with dormitory rules etc.
  • Conflict mediation. Mediating conflicts with other students, staff or faculty members.
  • Problem solving. Helping students to solve any possible problem, from suggesting souvenir shops to helping to cope in emergency situations.
  • Head of the department: Sofiya Egorova

    e-mail: oska [at] sfu-kras [dot] ru

  • Manager: Natalia Belianina

    e-mail: oska [at] sfu-kras [dot] ru

  • Manager: Tatyana Altunina

    e-mail: oska [at] sfu-kras [dot] ru

  • Manager: Sicong Huo

    e-mail: oska [at] sfu-kras [dot] ru

  • Manager: Ilya Kiselev

    e-mail: oska [at] sfu-kras [dot] ru

  • Manager: Ravshan Abdurahmanov

    e-mail: oska [at] sfu-kras [dot] ru


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