International Student and Staff Support Office (ISSSO)

ISSSO was opened in 2016 with the main goal of creating a one-stop shop office for all international students, staff members and visitors.

e-mail: oska [at] sfu-kras [dot] ru
phone: +7 391 206-26-67
phone (WhatsApp, Viber, WeChat) + emergency calls: +7 902 966-13-60
address: pr. Svobodniy, 82A, room 2-27, Krasnoyarsk, 660041 Russia
Consultation Hours: Monday–Friday 9:30–16:30
Saturday and Sunday: emergency calls only

ISSSO renders following services:

Informational Support. Pre-arrival, post-arrival and ongoing orientations. Migration compliance orientations and language assistance (actual migration documentation is run by another office).
Adaptation Assistance and Emergency Services. Filling in documents, purchasing medical insurances, assisting students at banks, hospitals, police stations etc.

NB! Sometimes assistance is required even if a student\staff member does speak Russian language as visits to certain places (e.g. hospitals and police stations) could be highly stressful, overwhelming and causing anxiety or might require a legal representative.

Cultural programming:
- Retaining and sharing one’s own culture
- Exploring Russian culture
- Engaging in university-wide student’s life activities
- Engaging in city-wide activities
Discipline control on campus. Checking compliance with dormitory rules etc.
Conflict mediation. Mediating conflicts with other students, staff or faculty members.
Problem solving. Helping students to solve any possible problem, from suggesting souvenir shops to helping to cope in emergency situations.

Head of the department: Natalia A. Mangirova

e-mail: oska [at] sfu-kras [dot] ru
Manager: Ekaterina D. Chirkova

e-mail: oska [at] sfu-kras [dot] ru
Manager: Anastasia D. Pantyushkina

e-mail: oska [at] sfu-kras [dot] ru

VKontakte: vk.com/internationalsibfu